Vol 23 No 1
Cover, Table of Contents, Letter from Editor
Academic Articles
- The Central Role of Salesperson Communication Strategies and Behaviors in Buyer-Seller Relationships: The Customer Perspective
By Juliana White, James “Mick” Andzulis, and Timothy D. Butler - How Salesperson Emotional Intelligence and Gendered Communication Style Influence Performance
By David A. Locander, Jennifer A. Locander, Barron W. Brown, and Frankie J. Weinberg - Sales Organization Communication Quality and Salesperson Performance
By Louis J. Zmich and Mark D. Groza - A Comparison of Open and Closed Influencers: An Extension and Replication
By Subhra Chakrabarty and Robert E. Widing